Randy Haas and Jason Gibson

2x10 CMDB Part 3

2x10 CMDB Part 3

In this episode of ServiceSharp we invite a new guest, ITIL expert Jeffrey Tefertiller and finish up our three part  conversation on CMDB.  We discuss recovering from a poor implementation or revitalising a poorly managed CMDB as well as some thoughts on what should be measured in a CMDB. Reach out to Jeffrey on LinkedIN at https://www.linkedin.com/in/jeffreytefertiller and find out how he can help you build a solid IT practice including disaster recover and business continuity planning.  CMDB means configuration Management Database - what do we do with it, is it important?  How do we get started?  Jump in and share your thoughts and questions we would love to answers them.   We will periodically do some video versions as well - check out the YouTube Channel!. https://youtu.be/nx69uJmZ3og If you have questions that you would like answered or would like to be a guest reach out to us! servicesharp@sharpstonegroup.com If you or your small business requires any assistance during this time please reach out to us.  For technical needs The Sharpstone Group LCC is offering free and discounted consulting to help. www.sharpstonegroup.com email: randy.haas@sharpstonegroup.com For leadership, strategy, and employee training contact Stonecutters Leadership. www.stonecuttersleadership.com email: melissa@stonecuttersleadership.com or jason@stonecuttersleadership.com #ServiceNow #careers #contracting #API #integrations #development #training Have a topic you want us to cover send it our way! This podcast sponsored by the Sharpstone Group LLC.  Follow this link if you would like to support us as well https://anchor.fm/servicesharp/support Let us know what you think send questions or comments to servicesharp@sharpstonegroup.com. Linked In: Randy Haas: www.linkedin.com/in/rghaas Jason Gibson:  https://www.linkedin.com/in/jason-t-gibson/ https://www.facebook.com/ServiceSharp-110719033758771/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/servicesharp/support

Duration: 1 hr 14 min

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