Weekly News Wrap for W/E 21 January 2022
A report by Swiss Re expects life insurance premiums across the Asia Pacific region to rise in real terms with Australia leading the way. The report’s authors expect life premiums in Australia to increase by 10.5% this year.The report's author say trends in major Asia-Pacific markets find consistent evidence of consumers’ rising awareness of health and mortality risks and a perception of being under-insured. The change in risk perception is reflected in observed growth in life and health insurance premiums.Partners Life is holding a three-day online training course for advisers who have worked in the industry for less than 24 months. The company’s new adviser course is free, run by industry leaders and is being held in late February.For the first poll question of the year we're asking what levels of life insurance business do you expect to write in 2022? Southern Cross Health Insurance has launched the next chapter in its ‘With You’ marketing campaign with a new TV commercial featuring some of the staff of its 3,500 business clients at work.And in related news, Southern Cross Healthcare will start fitting out its newest hospital in the north Auckland suburb of Silverdale this year. It will have three operating theatres, a 10-bed ward, and is expected to open in mid-2023.Consumers have increasingly embraced digital communication as a direct result of government lockdowns getting in the way of face-to-face consultations with their financial adviser claims a new report.The State of Customer Conversations survey of financial services, insurance, and healthcare companies found 80% of customers prefer email50% are comfortable with text messagesThe best way for companies to succeed in this next era of customer conversations is to prioritise digital-first says James Brown, CEO, Smart Communications.AIA NZ has released details of how $500,000 of grant money was used by community groups across the country last year.Grants have been used to help children learn to swim, mental wellbeing programs and courses promoting mindfulness and resilience. See acast.com/privacy for privacy and opt-out information.
Duration: 3 min