Jay Goninen

Technician Training — Separating the Best Shops From the Rest ft. Jill Trotta, RepairPal

Technician Training — Separating the Best Shops From the Rest ft. Jill Trotta, RepairPal

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!This week, we welcome Jill Trotta, Vice President/GM, Industry, Sales, and Certification at RepairPal to the podcast. We talk about how the best-in-class shops are providing their technicians with regular training to ensure they’re staying up-to-date on the latest technology in the industry. We also discuss where shops can find training opportunities for their technicians, how to prioritize different types of training, and how to measure the ROI of technician training. About Our Host:Jay GoninenCo-Founder & President, WrenchWayjay@findawrench.com | 608.716.2122About Our Guest:Jill TrottaVice President/GM, Industry, Sales, and Certification, RepairPaljtrotta@repairpal.comResources:Download the free WrenchWay Insiders app in the App Store or on Google Play.Learn more about Reverse Job Posts: https://wrenchway.com/reverse-job-posts

Duration: 58 min

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