Cynthia Payne at the Consumer Directed Care Summit
In the latest aged-care approval rounds, few consumer directed care (CDC) licences went to the private sector. There is a bias, SummitCare chief executive Cynthia Payne said at a CDC summit in Sydney recently. “As a private provider trying to get into that market, the barriers to entry are really tough and we’re trying to work out why and we don’t necessarily get concrete feedback,” she told Aged Care Insite. Health editor Dallas Bastian spoke with Payne at the Consumer Directed Care Summit about the barriers to entry for private providers, the importance of addressing concerns with CDC, and the relationship between IT and care providers.
Duration: 6 min