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Accelerating Support

Business

Join host’s Chris Buttenham and Kristen Barker for Accelerating Support: the podcast. Listen to learn how industry leaders are leveraging tech, trends and best in class techniques to accelerate support and enable self-service for their companies.

Episodes: 7

chris buttenham kristen barker support accelerate selfservice leveraging

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How to Create a Culture of Knowledge Sharing - The Role of Technology - Part 3 Of 3

Duration: 25 min

Tue Jun 15 2021

How to Create a Culture of Knowledge Sharing - Incentives and Motivating Employees - Part 2 of 3

Duration: 26 min

Tue Jun 15 2021

How to Create a Culture of Knowledge Sharing - Quantifying the cost of the problem - Part 1 of 3

Duration: 32 min

Tue Jun 15 2021

Episode 4 - Kaitlin Pettersen, Senior Director, Customer Support at Intercom | Accelerating Support

Duration: 35 min

Mon Dec 21 2020

Episode 3 - Matthew Caron, Head of Customer Support at OpenTable | Accelerating Support

Duration: 52 min

Thu Aug 13 2020

Episode 2 - John Riordan, Director of Support at Shopify | Accelerating Support

Duration: 51 min

Mon Jun 22 2020

Episode 1 - Darren Murph, Head of Remote at GitLab | Accelerating Support

Duration: 35 min

Tue Mar 31 2020

Accelerating Support Show Information

Episode Count	7
Categories	7+
Most Recent	Tue Jun 15 2021